Central dashboard
See all locations, Smarty units, recent logs, alerts and device health in one clear interface.
Core features
One system for monitoring, alerting and remote access.
Smarty combines device monitoring with practical tools for support teams. Instead of checking systems one by one, your team gets a clear, structured overview across all connected locations.
Flexible targets
Monitor TCP, Telnet, URL checks, Ping, TeamViewer and RDP targets with reusable templates.
Alert emails
Send email notifications when something fails, with cooldown control and per-target alert settings.
Remote support tools
Open TeamViewer, copy credentials, or generate RDP files directly from the target configuration.
Location management
Create and manage locations and Smarty units per customer or sub-customer from the web interface.
Operational control
Schedule one-time commands, refresh configurations and keep field devices aligned with the server.
OTA firmware updates
Roll out firmware updates remotely, keep Smartys aligned with the platform and reduce manual on-site update work.
Use cases
Designed for real installations, not just generic monitoring.
Smarty is especially useful in hospitality, entertainment, public spaces, technical control rooms and managed service environments.
Audio systems
Monitor Bose, streamers and TCP/Telnet-based devices with quick actions and scheduled checks.
Network services
Track servers, web services, APIs and stream URLs from a practical operations dashboard.
Support workstations
Keep an eye on support PCs and jump into TeamViewer or RDP when intervention is needed.
Multi-site management
Give each customer and sub-customer a structured overview of their own sites and systems.
Why teams choose Smarty
Less guessing, faster response, better visibility.
Smarty helps technical teams move from reactive troubleshooting to structured monitoring and quicker support.
Reduce downtime
- Spot failures earlier with live status and alerting
- Understand whether a problem is the device, the network or the endpoint
- See recent logs and device health without digging through separate tools
Support more locations with less friction
- Standardize targets using templates
- Keep access details close to the monitored endpoint
- Let customers view only their own locations and equipment
“Smarty gives support teams one practical overview of what is healthy, what is failing and where they can act immediately.”Built for real-world AV, IT and managed location support.
Ready to start
Start with Smarty and monitor every location with confidence.
Order a license, add Smarty hardware, review the security overview, or log in to your customer dashboard to manage locations, targets and alerts.